Shipping
How long do I have to wait for a shipment & how much does it cost?Shipping is FREE! If you reside in the Baltics the shipment usually takes about 1-2 days, in the rest of Europe depending on the country it varies between 3-5 days.
Do you ship internationally?Yes, international shipping is available across Europe/EEZ.
How can I track my order?You will receive an email and an SMS (if option is selected at the confirmation step) with the tracking link and tracking number for your order.
Returns
How do I return an item?You can return an item purchased from reDevice by filling out this form: Returns Form
Do I have to pay anything to return an item?No, you don't have to pay anything. You can return your purchase within the first 14 days and the shipping costs will be covered by us.
Return process overview- You submit returns form to start the process
- We will send you a confirmation email with shipping details and label
- You post the item to us
- We refund you the money for the item (or exchange it for a different item)